​At Zees Lettings, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and safeguard your data when you interact with our website and services. By using our platform, you agree to the terms outlined in this policy.

Our Privacy Policy is part of and subject to our Terms of Service for both Guests and Owners.

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2. Who Collects Your Data

We collect and manage your data, sometimes with the help of trusted data processors, business partners, and suppliers. These partners assist with platform security, functionality, and other essential operations.

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3. What Data We Collect

We may collect the following types of information:

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3.1 Information You Provide:
   •    Personal Details: Name, email address, phone number, and other contact information.
   •    Payment Information: Payments are securely processed by Stripe, and we do not store credit card details.

 

3.2 Information We Collect Automatically:
   •    Usage Data: Includes your login data, IP address, browser type, visited pages, and session duration.
   •    Cookies: We use cookies to enhance your experience. You can manage your preferences in your browser settings.

 

3.3 Information from Third Parties:

We may collect additional data from trusted partners like Airbnb, TripAdvisor, VRBO, and Bookings.com. This data may be combined with the information you provide to improve our services.

 

4. How We Use Your Data

We use your data to:
   •    Process bookings and manage your account.
   •    Improve our platform’s security and performance.
   •    Collaborate with trusted suppliers to deliver our services (e.g., hosting, marketing, and customer support).
   •    Notify you of updates and changes.
   •    Provide personalized content, search results, and location-based services.
   •    Send you offers and marketing communications (you can opt out at any time).

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5. Where Your Data Is Stored and Processed

Your data may be stored and processed in the UK, the European Economic Area, or other countries where we and our partners operate. We ensure appropriate data protection measures are in place for any transfers outside the EEA.

 

6. How We Secure Your Data

We employ robust technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

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Your Responsibilities:
   •    Keep your password secure and unique.
   •    Log out from your account after use.
   •    Use strong internet security practices.

While we strive to protect your data, the internet is not entirely secure, and we recommend vigilance when sharing sensitive information.

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7. Updating or Correcting Your Data

You can update or correct your personal information by contacting us at:

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Zee’s Lettings Ltd
Chartered Certified Accountants,
1st Floor, North Westgate House,
Harlow, Essex, CM20 1YS, UK
Email: info@zeeslettings.com

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To opt out of marketing communications, you can:
   •    Email us.
   •    Follow the “Unsubscribe” link in our emails.
   •    Mail your request to the address above.

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8. Google Analytics and Data Indexing
   •    Google Analytics: We use Google Analytics to understand platform usage. This may involve cookies. For more details, see our Cookies Policy and Google’s Privacy Policy.
   •    Data Indexing: Certain public information may be indexed by search engines like Google.

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9. Links to Third-Party Websites

Our platform may include links to websites of our partners or affiliates. Each site has its own privacy policy, and we recommend reviewing them before sharing your data.

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10. How to Contact Us

For questions about this Privacy Policy or how we handle your data, contact us at:
Email: info@zeeslettings.com

We are committed to ensuring your privacy and security when using Zees Lettings.